Frequently Asked Questions
All orders leave our Sydney warehouse within 24 hours of you placing your order. We use Australia post and shipping times are typically 2-7 days. Express post is also available, which is typically 1-2 days. A tracking number will always be sent to your email.
Our products are made in a fully licenced "human-grade" facility in Australia.
We offer a 90 day money-back guarantee. We will give you a 100% full refund if you are unhappy for any reason.
All of our shipments are fully tracked. If for some reason a package gets lost, we will cover the cost and send you a replacement.
Our products made in human-grade facilities. Safe for all breeds and ages. Please pay attention to the feeding guide on the products label.
It varies from dog to dog. Some dogs see results within 2-3 days, but it depends on the severity of the issue, as well as the dogs size. Always allow at least 4-6 weeks to see results. If you have any more questions in regards to this please get in touch below.
You can see the ingredients of each product on the product pages in the photo slides. Ingredients are also listed on the back of each product label.
Our world-class customer service team will get back to you within hours. Ask us anything you want below.
Have A Question?
Email is the best way to get in touch, our team work around the clock to respond to you as quickly as possible.